Frequently asked questions

Here are some of the most frequently asked questions which we receive from our potential residents. Simply click on any question to see its answer. 

If you have any further questions about St Patrick’s Green, please don’t hesitate to call us (02) 9256 5644 or email us at stpatricksgreen@greengate.com.au – we’re always happy to help.

What is a resident contract?

The resident contract is the agreement between the resident(s) and St Patrick’s Green Retirement Village Pty Ltd (subsidiary of Greengate) as owner and operator of the village. The contract is a lease agreement, which is a typical form of agreement for Retirement Villages. The agreement details your rights and obligations, the fees applicable, and village rules.

Will I need to pay stamp duty?

No, stamp duty does not need to be paid when purchasing an apartment in a Retirement Village as you will be entering into a lease agreement, as opposed to purchasing a house or strata title property.

How will the village be managed and operated?

St Patrick’s Green is designed, developed and operated by the Greengate Group. We manage our villages with a professional team for your comfort and wellbeing. A village manager and the team will be there to ensure that the property and its facilities are kept to a high standard — we take pride in maintaining your beautiful environment and investment. On-site management will be available during office hours, five days a week, for your convenience.

Can I reserve a specific apartment?

Yes, we still have a variety of different apartments on offer, from 1 bedroom studios, all the way to 2 bedroom 2 bathroom + study apartments. Please call us today on (02) 9256 5644 if you are interested in reserving an apartment. 

Will I need to pay a deposit?

A $5,000 fully refundable deposit is required to reserve an available apartment of your choice. This will later be deducted off the amount owed for the apartment once construction is completed. 

What are the ongoing fees?

The fees are known as recurrent charges and will be charged monthly. Recurrent charges will be used to pay for the operation and management of the village including:

  • maintenance and repairs
  • water, including hot water
  • village management and administration
  • common area utility costs, cleaning, and gardening 
  • building insurance
  • council rates and tax
  • 24-hour emergency support 

Please call us on (02) 9256 5644 if you’d like to know the current rates.

What will be some features of my apartment?

Each apartment has been cleverly designed to maximise natural light, and will feature high-end finishes and appliances. St Patrick’s Green apartments will be warm in winter, and allow for cool breezes in summer; they will also contain reverse cycle air-conditioning to ensure year-round comfort.

The clever passive heating and cooling design for your apartment will lower your energy costs by reducing the energy required to light, heat and cool your apartment. The apartments have a 6 star NatHers Rating: the highest energy efficient rating for housing recognised Australia wide.

Will I be able to make changes to my apartment?

You will be more than welcome to discuss with resident services any changes you would like to make to your apartment. You may choose to change the paint colour and floor coverings at your own expense. Decorating to your own personal taste with approved picture hanging and non-structural additions such as shelving and storage is allowed.

Depending on the nature of the request, we may allow changes to the apartment prior to settlement. However if you are unable to complete your purchase for whatever reason, we may ask you to meet the costs of any changes we make.

 

Why do I need to pay a departure fee?

The departure fee is how the Owner (Greengate Property Pty Ltd) provides for the long-term capital replacement and upgrading of the village. 

The Owner does not receive any income from the day-to-day operation of the village. The departure fee also contributes towards the reinstatement of your apartment once you vacate. 

What type of assistance will you be able to provide to my independent living unit?

We will be able to provide you with a range of personal services at modest prices. Types of assistance that will be available include:

  • meals that can be delivered to your room, or enjoyed in the dining room
  • in-home housekeeping service (cleaning and laundry)
  • personal care assistance - for showering and dressing
  • shopping and errands
  • care recommendations and health checks
  • liasion for specific care based services and organisations - including ACAT checks and arranging community care packages

How secure will the village be?

St Patrick’s Green will be fully secured. Each apartment will also be fully secured, including the front door, all windows, and sliding doors.

  • Access to your apartment floor will be controlled by electronic swipe and/or by intercom that you can control from within your apartment. Your video intercom will also allow visitors to enter into the village at the main reception 24 hours a day.
  • Access to the village during the day will be through the main reception, and in the evening the village will be secured and only accessible by residents.

What happens if there is an emergency?

St Patrick’s Green will provide a 24-hour emergency call service. The emergency buttons will be located in your apartment, and if required, we can adapt our system into a waterproof pendant that is worn at all times for your peace of mind.

Will you organise any social activities?

You can do a little or a lot, the choice is yours! We will be organising a wide range of social events at St Patrick’s Green, including: dinners, theatre and gallery trips, guest speakers, computer classes, and cooking classes — just to highlight a few.

Can I bring my pet with me?

We recognise how important your much loved pet is in your life. We welcome small, well-trained pets in the village, but as you will appreciate, this must be balanced with the practicalities of apartment living and the comfort of all our residents. The guidelines for keeping pets are detailed in the village rules.

What communal and recreational facilities will be available?

You will have full access to the recreational areas used for yoga, bridge and small functions. Residents will also be able to access the gym, hairdresser, and workshop. The café and lounge has been designed for you to enjoy with friends and family. 

Will I be able to get a meal every day?

We would like to establish a regular meals service in the dedicated dining room – however this is dependent on the demand from other residents for this service. However, we will be able to arrange for you to get meals delivered to your apartment for a modest cost. 

Will there be parking?

If you drive and own a car, you will have your own dedicated parking spot in the secure basement (except studios). Visitors, friends and family may park in the allocated visitor car spaces.

Will I have access to extra storage?

All apartments include extra lockable storage in the basement area.

Can I have overnight visitors or short stay guests?

At St Patrick’s Green, visitors are always welcome. We recommend you talk to one of our friendly staff if you plan on having guests for more than a few nights.

What happens if I want to leave St Patrick's Green?

Should you wish to leave St Patrick’s Green, you are free to do so at any time. You can even choose to sell through us, and let us take care of the hard work for you. Upon selling your apartment, you will be charged the Deferred Management fee which is outlined in your contract.

Will residents have a say in village affairs?

It is our hope that St Patrick’s Green will have a group of committed and involved residents who will form the Residents Committee (RC). The RC will regularly communicate with village management, and also hold meetings which other residents can participate in. Elections to the RC will be held each year, and you are more than welcome to get involved. However, should you ever have any issues or queries, our door will always be open for you to come and speak with us directly. 

What if I go away on holidays?

Enjoy yourself! We can collect your mail and water your plants until you come home.